Privacy Policy

Effective Date: June 01, 2025
Business Name: MindSync Neurotraining
Owner: Adrienne Schmidt

At MindSync Neurotraining, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, use our services, or interact with our business. By accessing www.mindsynctraining.com or engaging with MindSync Neurotraining, you agree to the terms of this policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us, which may include:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Health-related information shared for QEEG assessments or neurofeedback services

  • Payment information (collected and processed securely through third-party platforms)

  • Information shared during phone consultations, email inquiries, or intake forms

We may also collect certain non-identifying data (such as browser type or pages visited) to improve our website functionality.

2. How We Use Your Information

We may use the information we collect to:

  • Provide neurofeedback and related services

  • Schedule consultations and respond to inquiries

  • Email updates, confirmations, and educational content

  • Analyze and improve our services and website

  • Fulfill legal, regulatory, or ethical obligations

  • Maintain professional records and ensure service quality

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Confidentiality in Clinical Services

MindSync Neurotraining abides by all relevant privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), for any clinical services. All protected health information (PHI) is handled with strict confidentiality, unless:

  • You give written permission to release it

  • Required by law (e.g., suspected abuse, threats of harm to self or others)

  • Required to protect the safety or rights of any person

4. Use of Third-Party Services

We may use third-party platforms for scheduling, email communication, document sharing, or payment processing. These platforms have their own privacy and security policies, and we encourage you to review them.

5. Cookies and Analytics

Our website may use cookies or similar tracking tools to collect anonymized data about site usage. This data helps us improve our website experience. You may disable cookies in your browser settings if desired.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Withdraw consent to communication at any time

  • File a complaint with a regulatory authority if you believe your data has been mishandled

7. Data Security

We implement appropriate physical, technical, and administrative safeguards to protect your data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute protection.

8. Children’s Privacy

Our services and website are not intended for sole use by individuals under the age of 18. We do not knowingly collect data from minors without written consent from a parent/guardian. If you believe a minor has submitted personal data, please contact us to have it removed.

9. Changes to This Policy

MindSync Neurotraining may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our services after such updates constitutes agreement to the revised policy.

10. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, please contact:

Adrienne Schmidt

MindSync Neurotraining

hello@mindsynctraining.com

By using this site or services provided by MindSync Neurotraining, you agree to the terms of this Privacy Policy.